UX leadership insight #11: Skill is everything

Mikko Franck, a respected Finnish conductor, was asked to help out and rehearse with an amateur orchestra for a full weekend. He arrived at the site, and just for a trial started to conduct the first composition. The musicians in the orchestra didn't play particularly well. In fact, they struggled to keep in their tunes. After a few bars he put his baton down and said: “I’m sorry, but I can’t help you”, and walked out.

(See my earlier posts for introduction to the series.)

I’m not 100% sure that this is a true story. Nevertheless, if it weren’t, it wouldn’t make the point of the story any less clear. Just like the orchestra conductor, you as a design lead you should concentrate in the big picture and the nuances of the details that make designs perfect. If the basic skills of the designers that you work with are not there, it will take a lot from your time to simply teach people how to design.

As discussed earlier in this series, you will need a lot of raw material from the designers, based on which you can steer the project. In addition to being able to create solid designs and creative solutions (preferably better than you ever could), the designers must master the basic tools and able to express themselves verbally and visually, and be great communicators. Only then they will be efficiently provide the raw material for you that you need so that you can orchestrate the design.

Naturally, there will be different designers that you will have the chance to work with. Some will be less, some more experienced. You must coach new designers to be part of the team. But don’t let that take all your time.

PS. Sorry for the long gap between #10 and #11. Been busy with fascinating projects – and also the series is now starting to discuss issues with people so maybe I’m subconsciously postponing these as it’s difficult to stay politically correct.

1 Comments

  1. Interesting article and a topic that definitely needs attention. I would like to emphasise the need for the designer to be able to really discuss about his or her design in a collaborative manner, so yes, indeed, great communicators.

    A reaction to the provocative title – I don’t think “skill” is absolute though. Different people have different skills and all different skills together make a perfect team. A tool for succesful design lead is also understanding, whom to choose for which task, where does everybody’s special talents go to best use.

    Hannu Konttinen

Leave a Reply

Your email address will not be published. Required fields are marked *

*

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>