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Our Services

Sensemaking

We make sense of your business challenges through design by finding the right questions.

Concept Design

We use human centric design to innovate meaningful and viable concepts that people will love to have and use.

Interface Design

We deliver visual design, interaction design and experience design for interfaces, services, interactive environments and physical objects.

Our deliverables: Design thinking, system design, personas, strategic frameworks and business design.

Deliverables: Low-to-high fidelity concepts for products, services and platforms

Deliverables: Interfaces, graphics, prototypes and services for mobile, touch, web and urban informatics.

Examples: SuomiTV, Urban Screens

Examples: Säästöpankki

Examples: Senseg, Edita

 
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Our work

A large part of our work solves our clients’ strategic challenges and remains confidential. Here are some examples of our public work;

Urbanflow Helsinki for Forum Virium Helsinki

2012 Interaction Awards Finalist Internet of Things Award 2011 Design Fiction Finalist

We work with mainly two types of clients: corporate entities dealing with product and service research and development, and startups looking to gain full potential for their offering with us.

Due the privacy of our clients we’ve left out a selected few which are either in development or otherwise disclosed. However, we can reveal the industries such as media & publishing, electronics, telecommunications and navigation devices.

Our other, public clients include:

  • Boardman
  • Casino Group
  • Demos Helsinki
  • Edita Prima
  • Edita Publishing
  • Finavia
  • Helsinki-Vantaa Airport
  • HUS-Kiinteistöt
  • IDEO London
  • Iqua
  • Kisko Labs
  • Kustannusosakeyhtiö Avain
  • L'Oréal Finland
  • Labo Line
  • Marina Housing
  • Marinetek
  • Musiikkituottajat - IFPI Finland
  • Netcycler
  • Rapal
  • Rossum
  • Säästöpankki
  • Senseg
  • Sitecno
  • Sito
  • Studio Lillehammer
  • Suomen Moneta
  • SuomiTV
  • Topiikki / York Media
  • Tribe Studios
  • Urbanscale LLC
  • Wellness Foundry
  • Xtract
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How We Work

Our design process ensures that the right things get done at the right time. It makes design predictable and manageable, and also frees our designers to do what they do best — design awesome products.

I Analysis & Insight

Through research and observations of the existing ecosystem we look:

1—inside the company to understand the business case, context and processes where the new product or service will be deployed, and
2—outside to the ecosystem, market environment and culture.

II Concept Design

We use a design approach to find and invent new patterns, flows and frameworks for the future product or service.

Outcomes: frameworks & concepts, journeys, maps, principles, constraints, identities, task flows, requirements

III Detailed Design

Based on the two previous phases, we design and deliver solutions that can be either a

1—Final concept presentation, or
2—Final product or service specification and production assets

Outcomes: product or service specifications, experiences, interfaces, metrics

IV Implementation

We participate in the implementation process and produce pixel-perfect graphics and refined interaction, i.e. as an integral part of an agile development team. We ensure that the design is implemented as intended: functional and beautiful.

Outcomes: refined specifications, product graphics, design support

We deliver new business and meaningful, innovative products and services.

Our work takes place in the intersection of design, technology and the larger context of business strategy.

1—Insight and Foresight: Our combination of experience and people-inspired design help us understand what’s valuable next and beyond in the future.

2—Product Strategy: All our work aims at concrete products and services. Our conceptual work includes product strategy, service strategy, and roadmaps.

3—Agile Design and Development: We have the experience and skills to effectively take design from insight to impact with our agile partners.

Our work is driven by meaning, honesty and high quality. We take pride in delivering made-to-measure projects that are always based on understanding the big picture.

Design Thinking + Doing

In our work, we don’t rely on any certain dogma but instead use our experience to pick the tried and tested methodologies in both intangible and tangible phases of our projects. Let's get to work.

Behaviour First

The core of our work is figuring how people behave and how they perceive the world around them. From these insights we design interactions which form the foundation in the relationship between the consumer and your product.

Systems Thinking

We always design for the next, larger context in mind. The holistic system view enables us to better understand the effect of our work — be it economic, social or sustainable.

Design Verbs, not Nouns

Interactions don’t exist in a vacuum but instead belong to a larger system. Before deciding what to build, it is important to first ask the right questions. This enables us to architect a system of solutions on different fidelities. Instead of designing a chair, first find the reasons why people sit.

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Our thinking

We blog, tweet and collect interesting tidbits found online for inspiration. Don’t forget to check out our the dedicated R&D section of our blog.

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Our people

Our real superpower is the people we employ: sharp, experienced, and passionate designers and thinkers. Most of our people have 10+ years of experience and possess evidence such as patents to prove it.

Akseli Anttila

Design Consultant

+358 40 153 5679

Fabian Danielsen

Senior Visual Designer

+358 40 705 4499

Ilkka Haavisto

Business Development Director

+358 40 511 9038

Aki Happonen

Senior Technologist

+358 45 124 9497

Panu Korhonen

Managing Director

+358 50 3010 432

Jukka Koops

Senior Designer

+358 44 506 2821

Teppo Kotirinta

Principal Designer

+358 40 762 4009

Sauli Lehtovaara

Interaction Designer

+358 45 123 1371

Matti Mölsä

Director, Operations

+358 40 727 3094

Sami Niemelä

Creative Director

+358 50 528 9265

Tia Sistonen

Interaction Designer

+358 40 143 1318

Kate Whelan

Interaction Designer

+358 41 743 7100

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Contact

Interested in how we could help with your business or partnerships? We would love to talk to you.

We are located in central Helsinki, and generally live in the GMT+2 timezone.

Who to contact?

General Contact Panu
Business Contact Ilkka
Press/PR Contact Sami

Career opportunities

At the moment we have no open vacancies. However, we are always open for skilled and ambitious freelancers and job applicants, especially with skills in two or more of following (in no particular order): typography, interaction design, human sciences, prototyping (iOS/QT/HTML) and business design. Send us your resume along with portfolio and tell us why you’d be a good match for us: firstname@nordkapp.fi.